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» NORMAL OFFICE HOURS IN OUR BRANCHES THROUGH THE ISLAND ARE FROM 8:30am TO 06:30pm.
» NORMAL AIRPORT OFFICE HOURS IN RUA DO CANO, 9 ARE FROM 8:30 am TO 06:30 pm.
NOTE:
FOR EACH PICK UP OR DROP OFF OUTSIDE OF OPENING HOURS FROM 06:31pm TO 11:59pm AT AIRPORT A FEE OF € 30.00 WILL BE CHARGED DIRECTLY TO THE CUSTOMER. PICK UP FROM 00:00am TO 08:29am A FEE OF € 55,00 WILL BE CHARGED. OUT OF HOURS DELIVERIES ALWAYS UPON REQUEST.
DURING OPENING HOURS AT OFFICE LOCATIONS A FEE OF € 10.00 (EACH WAY) WILL BE CHARGED FOR PICK UP OR DROP OFFS AWAY FROM THE OFFICE.
AT LOCATIONS WITHOUT OFFICE, CHARGE WILL BE MADE AT € 1.00 PER KM FROM THE NEAREST OFFICE TO A MAXIMUM € 30,00 ACCORDING TO DEL./COL. LOCATION CHART.
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For Airport Deliveries |
| BABY SEATS: |
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MAY ALSO BE SUPPLIED ON REQUEST. THE COST FOR THESE WILL BE € 8.00 PER DAY ON A MAXIMUM OF € 64.00 PER RENTAL. |
| ADDITIONAL DRIVER: |
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FOR EACH ADDITIONAL DRIVER MENTIONED ON THE RENTAL AGREEMENT WE WILL CHARGE € 30.00 PER RENTAL. |
| YOUNG DRIVERS: |
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ALL DRIVERS BETWEEN 21 AND 25 YEARS OLD MUST PAY DIRECTLY TO WHY NOT AN ADITIONAL TAX OF € 40,00 PER RENTAL. LESS THAN 4 YEARS DRIVING EXPERIENCE € 40.00 PER DAY. |
| PASSENGER INSURANCE: |
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WITH A COST OF € 8.00 PER DAY. |
| GPS: |
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MAY ALSO BE SUPPLIED ON REQUEST. THE COST FOR THESE WILL BE € 8,00 PER DAY CHARGED DIRECTLY TO THE CLIENT. |
| MOBILE WI FI 3G ROUTER: |
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MAY ALSO BE SUPPLIED ON REQUEST WITH THE COST OF € 35,00 PER 15GB DATA SIM CARD. |
To be covered by Insurance, Drivers must be duly mentioned on the Rental Agreement. |
| COLLECTING IN ADVANCE: |
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THROUGH THIS RATE WE SHALL NOT REFUND THE CLIENT NOR THE AGENCY INVOLVED IN THE BOOKING FOR THE RENTAL DAYS WHICH WERE NOT USED. |
| INTERNATIONAL ONE WAY RENTALS NOT ALLOWED |
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VERY IMPORTANT:
Except bail (DEPOSIT):
THE CLIENT (WHETHER DRIVER OR NOT) IS ALWAYS RESPONSIBLE FOR AN EXCESS ON THE AMOUNT OF
€ 1.000,00 FOR GROUPS A, B,B1 and B2,
€ 1.500,00 FOR GROUPS C, D, D1 and I
€ 2.000,00 FOR GROUPS E, E1, E2, G, G1, H, J, K and L
€ 3.000,00 FOR GROUPS F, K2, and M.
IN CASE OF A SELF-PROVOKED ACCIDENT, IN CASE OF DAMAGES CAUSED BY ACTS OF VANDALISM, IN CASE THEFT OF THE VEHICLE OR OF THEFT OF ANY OF ITS ACCESSORIES, AS LONG AS THE DRIVER IS UNABLE TO INDENTIFY THE GUILTY PARTY.
THIS SECURITY DEPOSIT MUST BE MADE UPON THE DELIVERY OF THE CAR BY CREDIT CARD.
THE REFERRED PAYMENT WILL BE REFUNDED TO THE CLIENT AT THE END OF THE RENTAL, IN CASE NO ACCIDENT HAS TAKEN PLACE, AS WELL AS NO DAMAGES HAVE BEEN CAUSED TO THE VEHICLE BY ACTS OF VANDALISM, THEFT OF THE VEHICLE OR OF ANY OF ITS ACESSORIES.
EXCESS INSURANCE
THIS SITUATION CAN ONLY BE ELIMINATED WITH THE PAYMENT OF SUPER C.D.W. OF:
€ 10.00 PER DAY FOR GROUPS A, B, B1 and B2,
€ 15.00 PER DAY FOR GROUPS C, D, D1 and I,
€ 20.00 FOR GROUPS E, E1, E2, G, G1, H, J, K and L,
€ 30.00 FOR GROUPS F, K2, and M.
THIS AMOUNT HAS TO BE PAID BY THE CLIENT WHEN RECEIVING THE VEHICLE ALWAYS ON A MINIMUM CHARGE OF 3 DAYS.
THE ABOVE COVER DOES NOT ELIMINATE THE DAMAGES OR ACTS OF VANDALISM MENTIONED BELLOW:
CLIENTS WILL BE HELD RESPONSIBLE FOR DAMAGES INFLICTED TO TIRES, GLASSES, WHEEL RIMS, EXTERIOR MIRRORS, UNDERCARRIAGE AND ACTS OF VANDALISM BY UNKNOWN OR NOT. THIS RESPONSIBILITY CAN BE ELIMINATED BY THE EXTRA COVERAGE FEE OF € 5,00 PER DAY FOR GROUPS A, B, B1, B2, C, D, D1, and I, € 10,00 PER DAY FOR GROUPS FOR GROUPS E, E1, E2, G, G1, H, J, K and L AND € 15,00 FOR GROUPS F, K2, and M TO BE PAID BY THE CLIENT
DIRECTLY TO WHY NOT CAR RENTAL ON A MINIMUM CHARGE BASIS OF 3 DAYS.
EXCLUSIONS:NEGLIGENT USE / TRAFIC VIOLATIONS AS PARKING FINES, KEYS LOSS, FUEL ERROR, VEHICULE INTERIOR, CLUTCH AND GEAR BOX.
IN CASE OF ACCIDENT BY OUR CAR DRIVER'S FAULT TAKING INTO CONSIDERATION PORTUGUESE LAW, INSURANCE COMPANIES DECLINE ANY OR ALL RESPONSIBILITY FOR THAT DRIVER OF ALL DAMAGES CAUSED TO THE HIRED VEHICLE OR TO THIRD PARTIES WHENEVER IT IS DETECTED THAT THE DRIVER WAS DRIVING UNDER THE INFLUENCE OF ALCOHOL, NARCOTICS, DRUGS OR TOXIC PRODUCTS OR BY INSANITY OF THE DRIVER.
ALSO IF THE CLIENT USES THE CAR IN SPORTIVE COMPETITIONS, RACES, RALLYS OR CHALLENGES, CONTESTS, BETS, ETC.
WE ALSO TAKE THIS OPPORTUNITY TO INFORM THAT EVEN IF THE CAR'S DRIVER IS NOT UNDER THE INFLUENCE OF ANY OF THE ABOVE ITEMS BUT BY ANY MEANS ALSO DESTROYS OUR CAR BY HIS OWN FAULT WE SHALL NOT REFUND ANY AMOUNT FOR THE TIME LEFT TO COMPLETE THE RENTAL AND WE ONLY GIVE ANOTHER CAR THROUGH A LARGE DEPOSIT THAT MAY COVER EVENTUAL DAMAGES THAT CAN BE CAUSED TO THE NEW CAR.
WE WOULD LIKE CLIENTS TO BE WELL INFORMED ABOUT THE ABOVE SITUATION.
ALL BOOKINGS ARRIVING AT OUR HEAD OFFICE-BOOKING DEPARTMENT WITH LESS THAN 1 DAY TO DELIVERY TIME WILL BE CONFIRMED ON REQUEST.
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